About Heroes Healing Others

At Heroes Healing Others (H2O), we believe healthcare should be personal, collaborative, and centered on the individual. We are committed to providing accessible, compassionate, and culturally responsive healthcare while helping our patients take an active role in their health and wellness. 

 

Our providers bring decades of combined healthcare and military experience to the communities we serve. As Family Nurse Practitioners, we have extensive experience caring for individuals and families across the lifespan and from diverse backgrounds.

 

Throughout our military and civilian healthcare careers, we have worked in a variety of clinical settings, including primary care, acute care, emergency medicine, military treatment facilities, international healthcare environments, and correctional managed care. Our experiences serving and caring for people from different backgrounds have strengthened our appreciation for the cultural beliefs, values, experiences, and personal circumstances that can influence an individual’s healthcare decisions. 

Our Philosophy

We believe there is no one-size-fits-all approach to healthcare.

Every patient brings a unique combination of experiences, values, beliefs, priorities, and health goals to the clinical relationship. We strive to understand those factors and work collaboratively with each patient to develop an individualized approach to care.

This philosophy is reflected in the patient-centered, culturally responsive framework we developed: COMPASS of CARE.

Our guiding principle remains:

“Embracing diversity, all the time, everywhere.”

COMPASS of CARE

The COMPASS represents direction—a guide for navigating your healthcare journey.

Communicate
We begin by understanding how you communicate best. We consider language preferences, communication methods, health literacy, and other factors that can help create clear and effective communication between you and your healthcare team.

Objectify
We help you step back and examine your health from a broader perspective. Together, we explore the beliefs, experiences, behaviors, and priorities that may influence how you view your health, illness, and personal health goals.

Mitigate
We work with you to identify and reduce barriers that may interfere with achieving your health goals.

Personalize
Your healthcare plan should reflect you. We develop individualized, patient-centered, and family-focused plans based on your needs, circumstances, preferences, and goals. You remain an active member of your healthcare team.

Advocate
We help you navigate your healthcare needs and advocate for appropriate resources and services that support your individualized plan of care.

Supply
We provide education, guidance, treatment, and resources to help you make informed decisions about your health.

Support
We encourage and empower you to take an active role in your healthcare and develop the knowledge and confidence needed to support your long-term health and wellness.

The CARE Approach

Collaborate
We work with you and, when appropriate, the people you choose to include in your healthcare team to develop an individualized plan of care.

Activate
Together, we put your healthcare plan into action and establish practical steps toward achieving your goals.

Resource
We help connect you with appropriate healthcare resources, including laboratories, imaging facilities, specialists, educational resources, and other services when indicated.

Evaluate
Healthcare is an ongoing process. We assess your progress, evaluate your response to the plan, and make adjustments when needed.

Healthcare Built Around You

At Heroes Healing Others, our goal is not simply to provide healthcare services. We strive to build collaborative relationships in which our patients feel heard, respected, informed, and involved in decisions about their health.

Your experiences matter. Your goals matter. Your voice matters.

Welcome to Heroes Healing Others.